Privacy Policy

Last updated: April 2026

Teep is a product of Seamaco Technologies ("we", "our", "us"). We operate the Teep mobile application and the teephq.com website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

Information We Collect

We collect information you provide directly to us when you:

Create an account (name, email address, phone number)
Verify your identity (BVN, NIN, passport, or driver's license details)
Link a bank account or add a payment card
Make or receive transactions
Contact us for support

We also automatically collect device information, IP address, and app usage data to improve our services and maintain security.

How We Use Your Information

To create and manage your Teep account
To process transactions and payments
To verify your identity as required by financial regulations
To send you transaction notifications and security alerts
To detect and prevent fraud
To improve and develop our services
To communicate with you about updates and new features

How We Share Your Information

We do not sell your personal information. We share data only when necessary:

With regulated payment partners to process transactions
With identity verification providers to confirm your identity
With law enforcement when required by law
With your explicit consent

Data Security

We implement industry-standard security measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We also retain data as required by financial regulations and legal obligations.

Your Rights

You have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (subject to legal requirements)
Withdraw consent for optional data processing
Export your transaction history

Cookies

Our website uses minimal cookies for essential functionality such as remembering your theme preference. We do not use tracking or advertising cookies.

Governing Law

This Privacy Policy is governed by the Nigeria Data Protection Act 2023 (NDPA) and regulated by the Nigeria Data Protection Commission (NDPC). We are committed to complying with all applicable data protection laws in the jurisdictions where we operate.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by email.

Contact Us

If you have questions about this Privacy Policy or your data, contact us at privacy@teephq.com